Shipping and Policies

KIMI KAA

Shipping and Policies

Shipping 

Processing time 

The time I need to prepare an order for shipping varies. For details, see individual items. 


Customs and import taxes 

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.  



Returns & Exchanges 

I gladly accept returns, exchanges, and cancellations Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 7 days of purchase

But please contact me if you have any problems with your order.  


The following items can't be returned or exchanged 

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: 

Custom or personalized orders

Perishable products (like food or flowers) 

Digital downloads


Conditions of return 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.  


Questions about your order?

Please contact me if you have any problems with your order.