KIMI KAA

Shipping and Policies

Shipping 

Processing time 

The time we need to prepare an order for shipping varies. For details, see individual items. 

 

Customs and import taxes 

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.  

 

 

Returns & Exchanges 

We gladly accept returns, exchanges, and cancellations Just contact us within: 7 days of delivery Ship items back to us within: 14 days of delivery Request a cancellation within: 7 days of purchase but please contact us if you have any problems with your order.  

 

The following items can't be returned or exchanged 

Because of the nature of these items, unless they arrive damaged or defective, we can not accept returns for: 

Custom or personalized orders

Perishable products (like food or flowers) 

Digital downloads

 

Conditions of return 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.  

 

Questions about your order?

Please contact us if you have any problems with your order.